Shipping, Returns & Delivery (Gifts delivered nationwide)

We deliver New Zealand wide. Please contact us for information on delivery of our goods overseas.

Delivery Rates

Auckland Metro

$12.00 - orders placed before 11am will be delivered same day where possible

North Island

$17.00 - overnight

South Island and Waiheke Island

$26.00 - 2 to 3 working days

Rural Delivery

Additional $10 - allow an extra 2-3 working days as dependant on rural courier schedules

Specialist Auckland Flower Bouquet deliveries, Papakura to Albany Urban       $20.00 - orders placed before 11am will be delivered same day where possible.

 

Cancellations
Once a gift box has been dispatched from our premises we are unable to recall it and cancellation is not permissible. However, if the box has not left our premises we will cancel the order less any costs we have incurred. (i.e. credit card fees.)

Ordering times
All orders must be made before 11.00 am to meet the same day Auckland delivery requirements, any orders received after this time will be received the following day.

Delivery times
All deliveries are made Monday to Friday (with the exception of New Zealand public holidays).
Please note we cannot guarantee the exact delivery date, so it is best to order with plenty of lead in time. Ensure delivery details are full and correct. You will be charged a re-direction fee if the original address provided by you is incorrect.

Delivery Instructions
If no body is home at time of delivery a card will be left in their letter box, informing them to phone and organize a suitable time for delivery.

Refund & Return Policies
Boxit pride themselves on a quality service with quality products. If a box or product reaches you in an unsatisfactory condition and we are notified within a reasonable period of time we will replace the damaged goods.

Conditions of purchase
While products and descriptions are accurate at time of publishing, we reserve the right to replace items with those of similar or greater value if for any reason they are unavailable at the delivery time required. Colours are as close as Internet colours allow.

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